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Leadership Development

Cultural Consultant's Shelf: 10 Reads for Building Inclusive Teams

Leadership Development

Cultural Consultant's Shelf: 10 Reads for Building Inclusive Teams

Discover 10 must-read books recommended by cultural consultants to build more inclusive teams. Learn how to foster diversity, equity, and belonging in the workplace.
Published on
April 19, 2024

An organisation or team with the right culture holds a strategic advantage. As Warren Buffett famously said, "...culture is 99.9% of running the business." The quality of management ultimately boils down to culture, as it dictates how the organisation responds to different market conditions and competitive challenges. Culture can also make or break how strategic priorities are set and executed.

Furthermore, culture plays a crucial role during future management transitions. A culture that is not open-minded or is overly bureaucratic may be unwilling to accept or implement new changes from new leadership.

A company that embraces the values and diversity of its employees not only builds a healthy work culture but also helps retain employees. Employees become loyal to a workplace that allows them to be themselves, regardless of their background, nationality, ethnicity, religion, or economic status. As a leader responsible for your team or organisation’s progress, developing the right culture is a prerequisite for maintaining and growing the business. 

Now, let's explore ten insightful books carefully curated to guide you in building an inclusive environment. Each book provides the knowledge and tools to embrace diversity, cultivate a sense of belonging, and drive positive organisational change.

Top 10 Book Recommendations

1. Cultural Intelligence - The Art of Leading Cultural Complexity by Elizabeth Plum

"Cultural intelligence is not about knowing everything about every culture; it’s about having the curiosity and humility to learn from others." - Elizabeth Plum

According to Plum, cultural intelligence is very important for leaders who interact with people of different cultural backgrounds. This book provides a comprehensive guide that takes one through the twists and turns of cultural diversity as relevant to leadership positions. Plum goes further by talking about the application of cultural intelligence. When a leader adopts this approach, he or she can communicate with a diverse team and trade in an international business setting. Similarly, using witty anecdotes and practical tips, the book provides the readers with the knowledge to close the gaps, create a more inclusive world, and achieve higher success in a world where people are actively interacting with each other.

2. The Culture Map: Breaking Through the Invisible Boundaries of Global Business by Erin Meyer

"Cultural differences are not about how we see the world, but rather about how we interpret the world." - Erin Meyer

Whether you are a seasoned executive or an ambitious entrepreneur, this book offers a practical strategy for success in a globalised world. It provides an exciting analysis of the multifaceted culture that shapes global  business interactions." Meyer suggests an engaging approach for grasping the multifaceted cultural practices and communication methods from one nation to another and among various areas. Through her extensive experiences and real-life stories, she brings valuable tips for understanding cross-cultural complexities, creating cohesive, diverse teamwork, and building global teams. 

3. Expand Your Borders: Explain Ten Cultural Clusters by David Livermore

It is a handbook that helps you understand and navigate cultural diversity in today's globalised world. Livermore introduces ten cultural clusters, each with unique values, communication styles, and social norms. The book emphasises the importance of cultural intelligence (CQ) in building effective relationships and collaborations across different cultures. It motivates readers to embrace cultural differences, develop empathy, and regulate their behaviour in diverse environments. The main message is that expanding our cultural borders and enhancing our cultural intelligence can foster greater understanding, cooperation, and harmony in an interconnected world.

4. Blindspot: Hidden Biases of Good People by Mahzarin R. Banaji and Anthony G. Greenwal

"The implicit mind is the hidden, automatic, and unconscious side of our mental life” – Mahzarin R. Banaji and Anthony G. Greenwal 

This a book that explores the hidden biases we all possess, even those who consciously reject prejudice. The book, written by renowned psychologist Mahzarin R. Banaji, explains that our minds are shaped by unconscious biases, or "mindbugs", that can lead to unintentional discrimination. These biases are revealed through the Implicit Association Test (IAT), which shows that most people have an automatic white preference, despite their explicit beliefs in equality. 

The book challenges readers to confront their own blindspots and work towards a more equitable and inclusive society by addressing these hidden biases. It emphasises the critical role of unconscious biases in perpetuating unintentional discrimination, even among well-intentioned individuals. By shedding light on these hidden biases, the book aims to encourage self-reflection and active efforts to mitigate their influence.

5. Ally Up: The Definitive Guide to Building More Inclusive, Innovative and Productive Teams by Di Ciruolo 

True allyship is not just about words, but about actions that uplift and empower others." - Di Ciruolo

Ally Up by Di Ciruolo offers comprehensive instructions for creating an inclusive, innovative, and productive team. Ciruolo emphasises the importance of allyship in creating environments where diverse perspectives are valued, and individuals feel empowered to contribute their best work. The book accomplishes this through real-life examples and practical advice, equipping leaders and team members with the tools to develop a culture of collaboration, respect, and success.

6. Inclusive 360: Proven Solutions for an Equitable Organization by Bernadette Smith 

"Authenticity is a journey of self worth and self love," - Bernadette Smith

Smith emphasises the importance of addressing diversity and equity from all angles, hence the "360" approach. The book provides actionable advice on topics such as hiring practices, leadership development, employee engagement, and fostering a culture of inclusion. Smith draws on her extensive experience as a diversity consultant to offer insights and tools that organisations can use to create environments where everyone feels valued and respected. Overall, "Inclusive 360" is a comprehensive guide for building equitable organisations that embrace diversity and promote inclusivity.

7. We Can’t Talk About That at Work by Mary-Frances Winters 

             

"Inclusive workplaces embrace discomfort as a necessary step towards growth and learning." - Mary-Frances Winters. 

Mary-Winters tackles the often avoided yet fundamental conversations about diversity, equity, and inclusion in the workplace. Winters provides practical insights and strategies for addressing sensitive topics such as race, gender, and privilege, fostering a culture of openness and understanding. The book equips readers with insightful examples of actual situations and practical advice to develop their skills to manage tough conversations and build a more inclusive work culture. Winters urge companies to solve complex problems and use diversity as a force to propel growth and innovation. This profound guide is a must-read for leaders, managers, and workers who are dedicated to building a more inclusive work environment. 

8. Lead Like an Ally by Julie Kratz 

Allyship is about action, not identity. It's about what we do, not who we are." - Julie Kratz

This is a guide for leaders looking to champion diversity, equity, and inclusion in the workplace. Kratz emphasises the importance of allyship in driving meaningful change and offers practical strategies for becoming an effective ally to marginalised groups. Through compelling stories and actionable insights, the book challenges readers to confront their biases, leverage their privilege, and advocate for underrepresented voices. Kratz outlines key behaviours and practices that empower leaders to create inclusive cultures where everyone feels valued and supported. "Lead Like an Ally" is a must-read for leaders committed to building diverse and equitable teams and driving positive organisational change.

9. The Inclusive Language Handbook by Jackie Ferguson and Roxanne Bellamy 

"Inclusive language isn't just about words; it's about creating an environment where everyone feels seen, heard, and valued." - Jackie Ferguson and Roxanne Bellamy 

"The Inclusive Language Handbook" by Jackie Ferguson and Roxanne Bellamy offers a comprehensive guide to creating an inclusive environment through language in both professional and personal aspects. Starting from consciously avoiding microaggressions to initiating the use of gender-neutral language and addressing ableism, Ferguson and Bellamy provide practical tips and examples to help readers communicate respectfully and inclusively. The book emphasises how using a common language can cause certain understandings and a feeling of togetherness among all. As the book title suggests, "The Handbook of Inclusive Language" provides step-by-step guidelines and practical advice for its readers. These tools empower them to advance diversity and social justice through language. It is as good as gold for the ones who need to learn about inclusion and those who create it.

10. Underestimated: A CEO’s Unlikely Path to Success by Donald Thompson 

“Personalisation is the new employee economy. I personalise to incentivise, inspire, accommodate, and give feedback so I don’t lose out on talent to someone who can” — Donald Thompson

Underestimated: An Autism Success Story" by Donald Thompson is a memoir detailing the author's journey from being underestimated due to his autism diagnosis to becoming a successful CEO. Thompson shares his personal experiences, struggles, and triumphs, offering insights into overcoming obstacles and achieving success despite societal biases. The book serves as both an inspiring autobiography and a guide for individuals facing similar challenges in their professional lives.

FAQs 

Why is cultural intelligence important for leaders?

Cultural intelligence is crucial for leaders because it enables them to effectively communicate and collaborate with diverse teams in international business settings. Understanding cultural nuances fosters inclusive environments, bridges gaps, and drives success in a globally interconnected world.


How can I foster inclusion in remote teams?

Fostering inclusion in remote teams involves building trust and empowering individuals to thrive regardless of their location. Effective communication strategies, productivity techniques, and trust-building exercises are essential for creating cohesive and productive remote teams.


What resources are available for building inclusive workplaces?

There are several resources available, including books like "Ally Up" and "Lead Like an Ally," which provide comprehensive guides for creating inclusive, innovative, and productive teams. Additionally, "Inclusive 360" offers practical strategies for building equitable organisations, while "The Inclusive Language Handbook" focuses on creating an inclusive environment through language.

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An organisation or team with the right culture holds a strategic advantage. As Warren Buffett famously said, "...culture is 99.9% of running the business." The quality of management ultimately boils down to culture, as it dictates how the organisation responds to different market conditions and competitive challenges. Culture can also make or break how strategic priorities are set and executed.

Furthermore, culture plays a crucial role during future management transitions. A culture that is not open-minded or is overly bureaucratic may be unwilling to accept or implement new changes from new leadership.

A company that embraces the values and diversity of its employees not only builds a healthy work culture but also helps retain employees. Employees become loyal to a workplace that allows them to be themselves, regardless of their background, nationality, ethnicity, religion, or economic status. As a leader responsible for your team or organisation’s progress, developing the right culture is a prerequisite for maintaining and growing the business. 

Now, let's explore ten insightful books carefully curated to guide you in building an inclusive environment. Each book provides the knowledge and tools to embrace diversity, cultivate a sense of belonging, and drive positive organisational change.

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